What Information Do We Collect?

We collect the following types of information when you interact with our services:

Information You Provide:

When you use our website or engage with us, you may provide personal information, including:

• Contact Information: Name, email address, phone number, and postal address.
• Account Information: Information you provide when you create an account or manage your account preferences.
• Order Information: Billing and shipping addresses, payment details, and purchase history when you place an order.
• Other Information: Any other details you share with us through forms, surveys, or customer service interactions.

Automatic Information:

We may collect certain information automatically when you visit our website or use our services, including:

• Device and Usage Data: Information about your device (e.g., IP address, browser type, operating system), and how you interact with our website (e.g., pages viewed, links clicked).
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect data about your usage and to personalize your experience. Cookies are small data files placed on your device to help us improve your browsing experience. For more information on how we use cookies, please refer to our Cookie Policy.

Mobile Information:

When you download or use our mobile apps (if applicable), we may collect information about your mobile device, including hardware model, operating system version, and unique device identifiers.

Information from Other Sources:

We may receive information about you from third-party sources (e.g., social media platforms, partners, or public databases) and combine it with information we already hold.

How Do We Use Your Information?

We use the information we collect for the following purposes:

• To Process Orders and Deliver Services: We use your information to process purchases, manage your orders, deliver products, and handle returns.
• To Communicate with You: We may use your contact details to send you order confirmations, shipping notifications, customer service updates, and marketing communications (e.g., newsletters, promotions, and event information). You can opt out of marketing emails at any time.
• To Improve Our Services: We analyze your interactions with our website to enhance our product offerings, improve website performance, and customize your experience.
• For Customer Support: We use your information to respond to inquiries, assist with purchases, and resolve issues related to your orders or account.
• To Prevent Fraud: We use your information to detect and prevent fraud, unauthorized transactions, or security breaches.
• For Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.

How Do We Share Your Information?

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering products, and other related services.
• Business Partners: We may share information with business partners (e.g., for marketing collaborations or co-branded promotions) to provide additional services or content that may be of interest to you.
• Legal Requirements: We may disclose your information in response to legal requests, such as subpoenas or court orders, or when required by law or to protect our rights.

Advertising and Analytics

We use third-party analytics tools to understand how visitors interact with our website. These services may collect information about your use of our website, including your IP address, device information, and browsing activity, to help us improve the website’s functionality and tailor our advertising efforts.

We may also use third-party advertising services to serve targeted ads on our behalf. These entities may use cookies or web beacons to collect data about your online activities and deliver ads based on your interests.

For more information about how we use cookies and how to manage your cookie preferences, please see our Cookie Policy.

Your Choices and Rights

We respect your right to control how your personal information is used. You have the following choices:

• Update or Access Your Information: You can manage or update your personal information by logging into your account or contacting us directly.
• Marketing Emails: You can opt out of receiving marketing emails by clicking the "unsubscribe" link at the bottom of any promotional email.
• Cookies: You can adjust your browser settings to reject cookies or notify you when cookies are being used. However, please note that some features of our website may not function properly without cookies.

International Transfers

The information we collect may be transferred to, and processed in, the United States or other countries outside your home country. These countries may not have the same data protection laws as your home country, but we take steps to ensure that your personal data is treated securely and in accordance with this Privacy Policy.

If you are located in the European Economic Area (EEA), please see the section below for more information about your rights.

Notice of Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make significant changes, we will notify you by updating the date at the top of the policy and, in some cases, by providing additional notice (e.g., by sending you an email).

Note to EEA Residents

If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR) regarding the processing of your personal data.

Legal Basis for Processing

We process your personal data on the following legal grounds:

• Performance of a contract: We process your data to fulfill our obligations under our contract with you (e.g., processing and delivering orders).
• Legitimate interests: We process data to pursue legitimate interests, such as improving our services, preventing fraud, and conducting business analysis.
• Consent: We may process data if we have your consent, such as for sending marketing communications.
• Legal obligations: We may process data to comply with legal requirements.

Your Rights

As an EEA resident, you have the following rights regarding your personal data:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete data.
• Deletion: You may request the deletion of your data in certain circumstances.
• Objection or Restriction: You may object to or request the restriction of certain processing activities.
• Data Portability: You may request that we provide your data in a structured, commonly used, and machine-readable format to transfer to another service provider.

To exercise these rights, please contact us at magdacouture@yahoo.com.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Complaints

If you have any concerns about how we process your personal data, you have the right to lodge a complaint with the data protection authority in your country of residence.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Magda Couture and Bridal
Email: magdacouture@yahoo.com